ALOR is a science-led wellness brand creating targeted supplements for specific everyday needs, including hair health, sleep, hydration and overall wellbeing.

We start with the purpose of the product and build the formula around carefully selected ingredients, appropriate forms and practical daily use.

We do not believe that a longer ingredient list automatically makes a better supplement.

No. ALOR products are dietary supplements intended to support normal health and wellness. They are not intended to diagnose, treat, cure or prevent disease.

If you have a medical condition, take medication, are pregnant or breastfeeding, consult a qualified healthcare professional before using a supplement.

Each product page includes its ingredients, serving information and directions for use. Always review the individual product page and physical product label before use.

We consider the purpose of the ingredient, available research, ingredient form, standardization where relevant, compatibility with the formula and suitability for the final product format.

Standardization can help provide consistency in specific naturally occurring compounds within botanical extracts. The exact type and level of standardization depends on the ingredient and product.

ALOR products are developed with a preference for clean, considered formulations. Please refer to the ingredient list on each individual product page for the exact formulation.

These attributes can vary by product. Check the relevant product page and label for the certifications, dietary attributes and ingredient information that apply to that specific SKU.

Manufacturing information and applicable quality standards are provided according to the individual product. Please refer to the product packaging or contact ALOR Customer Care if you need information about a specific product.

Follow the directions shown on the individual product label. Serving size and timing vary by formula.

Supplements are generally designed for consistent use rather than occasional use. The appropriate period depends on the product and your individual needs.

Follow the product directions and speak with your healthcare professional if you are unsure whether ongoing use is appropriate for you.

Individual responses vary according to factors such as diet, lifestyle, baseline nutrient status, consistency and the specific product being used.

ALOR does not promise a specific result or timeline for every person.

Some products may be suitable for use together, but formulas can contain overlapping nutrients or active ingredients.

Review the labels of all supplements you use and consult a qualified healthcare professional if you are combining products or taking medication.

If you take prescription medication, have a medical condition, are pregnant, planning pregnancy or breastfeeding, speak with your healthcare professional before starting any new supplement.

Follow the storage instructions printed on the product label. Unless otherwise stated, supplements should generally be stored securely in a cool, dry place away from direct sunlight, excessive heat and moisture, and kept out of reach of children.

After successfully completing checkout, you should receive an order confirmation using the contact details provided with your order.

Contact us as soon as possible. We will try to assist before the order enters fulfilment, but changes or cancellations cannot be guaranteed once processing has started.

Available payment methods are displayed securely at checkout and may vary by country, device and payment provider.

Contact ALOR Customer Care immediately with your order number and the correct address. If your order has already been dispatched, we may not be able to redirect it.

Current delivery destinations are shown during checkout. Availability can vary depending on the product and destination.

Delivery times depend on the destination, order time and courier service. Please refer to our Shipping Policy for the latest delivery estimates.

View Shipping Policy

When tracking is available, you will receive shipment information after your order has been dispatched.

Courier delays can occasionally occur. If your order has exceeded the expected delivery window, contact ALOR Customer Care with your order number so we can investigate.

Return eligibility depends on the condition of the product, the reason for the return and the applicable ALOR return terms.

Please review our current Refund Policy before requesting a return.

View Refund Policy

Contact us promptly with your order number and clear photos of the item and packaging. Our Customer Care team will review the issue and advise you on the next steps.

Any current satisfaction guarantee and its eligibility conditions will be clearly stated on the relevant product page and in the applicable guarantee or refund terms.